Privacy Policy
How We Handle Your Information
Last Updated: January 15, 2024
The Short Version
We collect basic information to run the site and send you deal alerts if you sign up. We don't sell your data. We use standard security practices. You can delete your data anytime.
Want the details? Keep reading.
1. Information You Give Us
We collect information when you:
- • Subscribe to our newsletter or deal alerts (email address, preferences)
- • Create an account (name, email, password)
- • Contact customer support (email, message content)
- • Use our price comparison tools (search queries, preferences)
- • Fill out surveys or enter promotions (varies by activity)
We only collect what we need to provide the service you're using.
2. Information We Collect Automatically
Like most websites, we automatically collect certain technical information when you visit:
- • Your IP address and general location (city/country level)
- • Browser type and device information
- • Which pages you visit and how long you stay
- • Where you came from (referring website)
Why? This helps us understand how people use the site, fix technical problems, and improve the experience.
3. Cookies and Tracking
What are cookies? Small text files stored on your device that help websites remember you.
How we use them:
- • Keep you logged in
- • Remember your preferences
- • Understand which content is popular
- • Show you relevant deals
Your control: You can disable cookies in your browser settings, but some features won't work properly.
4. How We Use Your Information
We use your information to:
- ✓ Deliver the services you signed up for (alerts, newsletters)
- ✓ Improve our guides and tools based on what's popular
- ✓ Personalize your experience (show relevant city guides)
- ✓ Send you deal alerts you've subscribed to
- ✓ Prevent fraud and keep the site secure
- ✓ Comply with legal requirements
We do not:
- • Sell your data to anyone
- • Send spam
- • Share your info without permission (except as described below)
5. When We Share Your Information
We do not sell or rent your personal information. We only share it in these limited situations:
- With your permission — If you explicitly tell us to
- With service providers — Companies that help us run the site (email service, analytics, hosting). They can only use your data for our purposes, not their own
- When legally required — If we receive a valid legal request (court order, subpoena)
- To prevent harm — If necessary to prevent fraud or protect someone's safety
- In a business transfer — If StadiumPort is sold or merged with another company
6. Third-Party Websites
When you click links to booking sites, airlines, or hotels, you're leaving StadiumPort and entering their website. Their privacy policy applies, not ours.
We recommend reading their privacy policies before providing them with personal information.
7. Security
We use industry-standard security measures to protect your information:
- • Encrypted connections (HTTPS)
- • Secure servers
- • Access controls
- • Regular security updates
But here's the truth: No internet transmission is 100% secure. We do our best, but we can't guarantee absolute security.
8. How Long We Keep Your Data
We keep your information only as long as needed:
- • Active accounts: While your account is active and for a reasonable period after deletion
- • Deal alert subscriptions: Until you unsubscribe
- • Analytics data: Typically aggregated and anonymized after 26 months
- • Legal requirements: Longer if required by law
9. Your Rights
You can:
- ✓ Access your data — See what information we have about you
- ✓ Update your information — Change your email, preferences, etc.
- ✓ Delete your account — We'll remove your data (except what we're legally required to keep)
- ✓ Unsubscribe — Stop receiving emails anytime (link in every email)
- ✓ Export your data — Get a copy of your information
- ✓ Opt out of tracking — Adjust your cookie preferences
To exercise these rights: Email privacy@stadiumport.com
10. Children's Privacy
StadiumPort is not designed for children under 13. We don't knowingly collect information from kids under 13.
Parents: If you believe your child has provided us with personal information, contact us and we'll delete it promptly.
11. International Users
StadiumPort is based in the United States. If you're accessing the site from outside the US, your information may be transferred to and processed in the US.
By using our site, you consent to this transfer and processing.
12. Changes to This Policy
We may update this privacy policy occasionally. If we make significant changes, we'll:
- • Update the "Last Updated" date at the top
- • Notify you by email if you have an account
- • Post a notice on the website
Continued use after changes means you accept the updated policy.
13. Questions?
If you have questions about this privacy policy or how we handle your data:
Email: privacy@stadiumport.com
Phone: 1-800-STADIUM (1-800-782-3486)
Response time: Within 48 hours
We're happy to explain our practices in more detail.